PRIVACY POLICY

At Agevelle, privacy should be understandable.

This Privacy Policy explains what information may be collected when you visit Agevelle.com, place an order, contact us, or interact with our store, and how that information may be used.

1. INFORMATION WE MAY COLLECT

Depending on how you use Agevelle, we may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Payment-related transaction information
• Customer service messages
• Device information
• Browser information
• IP address
• Website usage data
• Cookie and similar technology data

We only collect information reasonably connected to operating and improving our store.

2. PAYMENT INFORMATION

Payments may be processed by third-party payment providers.

Agevelle does not necessarily receive or store your complete payment card information.

Payment providers may collect and process payment information according to their own privacy and security practices.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process and fulfill orders
• Confirm payments
• Arrange shipping
• Send order and delivery updates
• Provide customer service
• Handle returns and refunds
• Detect or prevent fraud
• Improve the website
• Understand how customers use our store
• Maintain store security
• Meet legal and regulatory obligations

Where permitted, we may also use information for marketing or advertising purposes.

4. EMAIL AND MARKETING COMMUNICATIONS

If you choose to receive marketing communications from us, we may send information about:

• New arrivals
• Promotions
• Special offers
• Store updates

You may unsubscribe from promotional emails using the unsubscribe option included in those messages.

Order confirmations, shipping notices, and other transactional messages are separate from promotional communications.

5. COOKIES AND SIMILAR TECHNOLOGIES

Agevelle.com may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

• Keep the website functioning
• Remember preferences
• Understand website traffic
• Measure advertising performance
• Improve customer experience
• Reduce fraud and security risks

Depending on your location, you may have options to manage certain cookie preferences.

You may also adjust cookie settings through your browser.

6. ANALYTICS AND ADVERTISING

We may use third-party analytics and advertising services to understand website activity and improve marketing performance.

These providers may process information such as:

• Device identifiers
• Browser information
• Website interactions
• Pages viewed
• Advertising interactions

The information collected depends on the services active on our website and your consent choices where required.

7. WHEN INFORMATION MAY BE SHARED

We may share necessary information with service providers that help us operate Agevelle, including providers involved in:

• Website hosting
• Payment processing
• Order fulfillment
• Shipping
• Customer support
• Email communication
• Fraud prevention
• Analytics
• Advertising

These providers receive information only as needed to perform their services.

We may also disclose information where required by law, regulation, court order, or lawful government request.

8. WE DO NOT SELL CUSTOMER LISTS

Agevelle does not sell customer contact lists to unrelated companies for them to independently market their products.

Certain advertising technologies may still be treated as “sharing,” “targeted advertising,” or similar activity under some privacy laws.

Where applicable, customers may have rights to opt out of certain uses.

9. DATA RETENTION

We may retain information for as long as reasonably necessary to:

• Complete transactions
• Maintain business records
• Resolve disputes
• Prevent fraud
• Comply with accounting, tax, or legal obligations

Retention periods may differ depending on the type of information and applicable law.

10. DATA SECURITY

We use reasonable administrative, technical, and operational measures intended to protect personal information.

However, no website, network, storage system, or internet transmission can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their account and device information.

11. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain privacy rights.

These may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain targeted advertising or data sharing
• Receive certain personal information in a portable format

These rights may be subject to legal exceptions.

To submit a privacy request, contact:

support@agevelle.com

We may need to verify your identity before completing certain requests.

12. CHILDREN'S PRIVACY

Agevelle is not intended for children who are not legally permitted to make online purchases or provide personal information without appropriate authorization.

We do not knowingly seek to collect personal information from children in violation of applicable law.

13. INTERNATIONAL CUSTOMERS

If you shop from a country different from where our service providers operate, your information may be transferred or processed internationally.

Where required, appropriate safeguards may be used for international data transfers.

14. THIRD-PARTY LINKS

Our website may contain links to websites or services operated by other companies.

Their privacy practices are controlled by those companies, not Agevelle.

We encourage customers to review the privacy policies of third-party services they choose to use.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our store practices, technology, services, or legal requirements change.

The most current version will be published on this page.

16. CONTACT US

For privacy questions or requests, contact:

Agevelle Customer Care
Email: support@agevelle.com
Website: Agevelle.com

Company Name: Guangzhou Ruilu Apparel Co., Ltd.
Company Address: Room 702, 7th Floor, No. 3 Dakang Road, Xintang Town, Zengcheng District, Guangzhou, Guangdong, China
Contact Number: +86 15815443024