Terms of Service
Welcome to Agevelle.
These Terms of Service ("Terms") govern your access to and use of agevelle.com (the "Site"), including any content, features, products, and services made available through the Site.
The agevelle.com website and domain are operated under the Agevelle brand.
By accessing the Site, browsing our products, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.
1. ONLINE STORE TERMS
By using this Site, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
You may not use our products, Site, or services for any unlawful or unauthorized purpose.
You must not transmit viruses, malicious code, or other technologies that could damage, interfere with, or disrupt the Site or its services.
A violation of these Terms may result in suspension or termination of your access to our services.
2. GENERAL CONDITIONS
We reserve the right to refuse service where permitted by applicable law.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Site or our services without our prior written permission, except where otherwise permitted by law.
Headings used in these Terms are provided for convenience only and do not limit or otherwise affect these Terms.
3. PRODUCT INFORMATION
We make reasonable efforts to display our products, descriptions, colors, images, features, specifications, and other information as accurately as possible.
However, the appearance of colors and other product details may vary depending on your device, display settings, photography, lighting, or other factors.
Product packaging, specifications, ingredients, design, availability, and other details may occasionally be updated.
We reserve the right to modify or discontinue products where permitted by law.
Individual product experiences and results may vary from person to person.
4. PERSONAL CARE AND WELLNESS INFORMATION
Certain products offered through Agevelle may relate to beauty, personal care, oral care, or general wellness.
Information provided on the Site is intended for general informational and product-use purposes only and should not be considered medical advice, diagnosis, or treatment.
Individual experiences may vary.
If you have a medical condition, persistent symptoms, allergies, sensitivities, are pregnant or nursing, take medication, or have questions about whether a product is appropriate for you, consult an appropriate qualified healthcare professional before use.
Always read and follow the instructions, warnings, and information provided with the product.
Do not disregard professional medical or dental advice because of information presented on this Site.
5. PRICES AND PAYMENT
Prices displayed on the Site are shown in the applicable currency presented during your shopping experience.
Prices, promotions, discounts, and product availability may change from time to time without prior notice, subject to applicable law.
The final amount payable will be displayed during checkout before you complete your purchase.
You agree to provide current, complete, and accurate billing, payment, and contact information for all purchases.
Payments may be processed by third-party payment providers. Your use of their services may also be subject to their respective terms and privacy policies.
6. ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right, where permitted by applicable law, to refuse, limit, or cancel an order for legitimate reasons, including:
• Product unavailability
• Incorrect pricing or product information
• Suspected fraud or unauthorized transactions
• Payment authorization problems
• Shipping restrictions
• Errors affecting the order
If we cancel an order after payment has been successfully collected, an appropriate refund will be issued to the original payment method, subject to applicable payment processing times.
7. ORDER INFORMATION
You are responsible for providing accurate shipping, billing, email, and contact information when placing an order.
Please review your information carefully before completing checkout.
If you notice an error after placing an order, contact us as soon as possible at:
support@agevelle.com
We will make reasonable efforts to assist, but we cannot guarantee that order information can be changed after an order has entered processing or shipment.
8. SHIPPING AND DELIVERY
Orders are shipped according to our Shipping Policy.
Estimated shipping and delivery times are estimates only and may be affected by circumstances outside our reasonable control, including:
• Carrier delays
• Customs processing
• Weather conditions
• Holidays
• Local delivery conditions
• Incorrect delivery information
Please refer to our Shipping Policy for current information regarding processing times, delivery estimates, tracking, shipping restrictions, and related matters.
9. RETURNS AND REFUNDS
Returns, refunds, exchanges, and related requests are handled according to our Return & Refund Policy.
Please review our Return & Refund Policy before making a purchase.
Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights that apply to you under applicable law.
10. PROMOTIONS AND DISCOUNTS
From time to time, Agevelle may offer promotional codes, discounts, bundles, gifts, or other special offers.
Promotions may be subject to additional conditions, including:
• Eligibility requirements
• Expiration dates
• Product restrictions
• Minimum purchase requirements
• Limits on combining offers
Unless otherwise stated, promotional offers have no cash value and cannot be exchanged for cash.
We reserve the right to correct errors involving promotional offers and to prevent misuse or abuse of promotions, subject to applicable law.
11. ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information presented on the Site is accurate and current.
However, the Site may occasionally contain typographical errors, inaccuracies, or omissions relating to:
• Product descriptions
• Pricing
• Promotions
• Availability
• Shipping charges
• Delivery estimates
• Other Site information
Where permitted by law, we reserve the right to correct such errors or update information.
If an error materially affects an order you have already placed, the matter will be handled in accordance with applicable law.
12. INTELLECTUAL PROPERTY
Unless otherwise indicated, the Site and its original content, including text, graphics, logos, icons, images, videos, designs, layouts, and other materials, are owned by or licensed to Agevelle and are protected by applicable intellectual property laws.
You may access and use the Site for your personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from protected Site content without prior written authorization, except where permitted by applicable law.
13. THIRD-PARTY SERVICES AND LINKS
The Site may contain links to, integrations with, or services provided by third parties.
Third-party websites and services operate independently from Agevelle and may have their own terms, policies, and privacy practices.
We are not responsible for third-party websites, services, content, or practices except to the extent responsibility cannot legally be excluded.
We encourage you to review the applicable terms and privacy policies before using third-party services.
14. CUSTOMER REVIEWS AND USER CONTENT
If you submit a review, photograph, comment, feedback, testimonial, or other content to Agevelle, you represent that you have the right to submit that content.
You must not submit content that is:
• Unlawful
• Fraudulent
• Defamatory
• Abusive
• Misleading
• Infringing
• In violation of another person's rights
Where you grant us permission to use submitted content, we may use it in accordance with that permission and applicable law.
We reserve the right to moderate or remove user content where appropriate and legally permitted.
15. PROHIBITED USES
You may not use the Site:
• For unlawful or fraudulent purposes
• To violate applicable laws or regulations
• To infringe intellectual property or other legal rights
• To submit false or misleading information
• To distribute malware or malicious code
• To interfere with the security or operation of the Site
• To collect information about other users unlawfully
• To attempt unauthorized access to the Site or related systems
• To engage in abusive or fraudulent purchasing activity
We may restrict access or take other appropriate action where misuse is detected.
16. PRIVACY
Your use of the Site and our handling of personal information are also governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information may be collected, used, disclosed, and protected.
17. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Site and services are provided on an "as available" basis.
We do not guarantee that access to the Site will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes warranties, guarantees, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.
18. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Agevelle will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of the Site or services where such liability may legally be limited or excluded.
Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.
Your statutory consumer rights remain unaffected.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Agevelle from claims, losses, liabilities, and reasonable costs arising from:
• Your unlawful use of the Site
• Your violation of these Terms
• Your infringement of the rights of another person
20. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
21. TERMINATION
These Terms remain effective unless terminated by you or us.
You may stop using the Site at any time.
We may suspend or terminate access to the Site where permitted by law if these Terms are materially violated, fraudulent or abusive activity occurs, or continued access presents a security or legal risk.
Obligations that by their nature should survive termination will continue to apply.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, business practices, operational requirements, or legal obligations.
The latest version will be published on this page with an updated "Last Updated" date.
Where required by applicable law, additional notice of material changes may be provided.
23. ENTIRE AGREEMENT
These Terms, together with our:
• Privacy Policy
• Shipping Policy
• Return & Refund Policy
• Other policies expressly incorporated by reference
constitute the terms governing your use of the Site and purchases made through it, subject to applicable law.
24. WEBSITE OPERATION
The agevelle.com website and domain are operated under the Agevelle brand.
All purchases made through agevelle.com are subject to these Terms and the policies published on the Site.
25. CONTACT US
If you have questions regarding these Terms of Service, please contact us:
Agevelle
Email:
support@agevelle.com
Website:
agevelle.com
Subscriptions and Automatic Renewal
Agevelle, operated by Guangzhou Ruilu Apparel Co., Ltd., may offer optional subscription purchasing options for eligible beauty, haircare, skincare, and personal care products.
Subscriptions are not automatically selected. Customers must actively choose to enroll and expressly agree to the recurring billing terms before submitting a subscription order.
The applicable first payment, recurring renewal amount, billing frequency, next billing date, and cancellation terms are displayed before enrollment.
By expressly agreeing to a subscription and completing the purchase, you authorize recurring charges to your selected payment method according to the disclosed terms.
Your subscription automatically renews until canceled.
You may cancel your subscription online at https://agevelle.com/pages/manage-subscription.
Cancellation prevents future automatic renewals. Refunds or returns for previously processed orders are governed by our Return & Refund Policy and applicable law.
Changes to subscription pricing or other material subscription terms will be communicated, and any required customer consent will be obtained, in accordance with applicable law.
For assistance, contact support@agevelle.com.
Read our full Subscription Policy at https://agevelle.com/pages/subscription-policy.